September 01, 2005

Quick Note To Comcast

Humpday, 6 Falltring 2005

We haven't gotten along very well with your organization during our previous experiences as one of your customers. However, we were prepared to hold our nose and talk to you about your providing our humble abode with replacements for both our DSL service (SBC's service bites the big one these days, too. What a surprise!), and our satellite TV service (which is okay but co$t$ a bit much), until we spent over three hours on the phone without speaking to a representative of your company. Now, we navigated through your automated menus for over five minutes each time in order to let your company know that we were wondering if we could give you some money on a monthly basis in exchange for providing us with cable TV and cable modem services. And we keyed our phone number in multiple times during the automated response portion of our call each and every time we tried to talk to someone in your organization. And we feel that we have given you more than enough chances to act in a professional and courteous manner. We're relatively sure that your organization won't give a rat's a$$ about their disrespecting us in this manner, either. But maybe - just maybe - someone will stumble upon this cry for corporate justice, and decide that they've had enough of your crap, too.

We respectfully request that any current customers of Comcast re-evaluate the level of service that they are being given, and find a way to use alternatives to this unfeeling corporate hegemon. For anyone who considers this option, please let us know how it works out in the comments section below this post.

Posted by (: Tom :) at September 1, 2005 06:39 AM